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Protecting your privacy is important to Complete Data
Pty Ltd. We strive to keep your personal information
confidential. By ensuring that you are aware of and
understand the Complete Data Pty Ltd Privacy Policy,
we can provide you with better service. Please take
a moment to read the following policy to learn how we
handle your personal information.
Collection of Personal Information
In order to give you superior customer service, Complete
Data Pty Ltd collects your personal information in several
ways. For example, Complete Data Pty Ltd may ask you
to provide certain information such as your first and
last name, mailing address (including postal code),
e-mail address, employer, job title and department,
telephone and facsimile numbers, and other personal
information. When ordering products or services on our
Web Site / Store, you may be asked to provide a credit
card number. Depending upon the activity, some of the
information that we ask you to provide is identified
as mandatory and some as voluntary. If you do not provide
the mandatory data with respect to a particular activity,
you will not be able to engage in that activity.
When you use the Web Site / Store, Complete Data Pty
Ltd or third parties authorized by Complete Data Pty
Ltd may also collect certain technical and routing information
about your computer to facilitate your use of the Web
Site / Store and its services. For example, we may log
environmental variables, such as browser type, operating
system, CPU speed, and the Internet Protocol ("IP")
address of your computer. We use these environmental
variables to facilitate and track your use of the Web
Site / Store and its services. Complete Data Pty Ltd
also uses such environmental variables to measure traffic
patterns on the Web Site / Store. Without expressly
informing you in each particular circumstance, we do
not match such information with any of your personal
information.
When you submit personal information to Complete Data
Pty Ltd through this Web Site / Store, you understand
and agree that this information may be transferred across
state and national boundaries and may be stored and
processed in any of the locations that Complete Data
Pty Ltd maintains offices. You also acknowledge that
with respect to certain activities, the collection,
transferring, storage and processing of your information
may be undertaken by trusted vendors of Complete Data
Pty Ltd. Such vendors are bound by contract to not use
your personal information for their own purposes or
provide it to any third parties. One instance where
this could occur is in conjunction with framed pages
in which the URL for the pages is not visible and the
pages are being hosted by a vendor of Complete Data
Pty Ltd.
Complete Data Pty Ltd has established relationships
with various service providers whose services are available
to you from this Web Site / Store or from web sites
that are linked to this Web Site / Store.
In order to reduce errors in our database, authenticate
our users and prevent abuse of our system we may on
occasion supplement the personal information you submit
to us with information from third party sources. For
example, we may supplement your registration information
with address information provided by Australia Post
to qualify your information and prevent errors in our
database.
How Your Personal Information is Utilised
Complete Data Pty Ltd uses your personal information
for several purposes including:
- To ensure our Web Site / Store is relevant to your
needs.
- To deliver services, such as newsletters, events,
training or software, that you request or purchase.
- To help us create and publish content most relevant
to you.
- To alert you to product upgrades, special offers,
updated information and other new services from Complete
Data Pty Ltd.
- To allow you access to secured-entry areas of our
Web Site / Store as appropriate.
When We Disclose Personal Information
Because Complete Data Pty Ltd is a group company, your
personal information may be shared with Complete Data
Pty Ltd. They will protect your personal information
in accordance with the Complete Data Pty Ltd Privacy
Policy. Complete Data Pty Ltd may occasionally share
your personal contact information with carefully selected
companies, to keep you informed about related products
and services. If you do not want to receive promotional
information from Complete Data Pty Ltd or other companies
and wish to opt-out, visit the Complete Data Pty Ltd
Web Site to unsubscribe to our promotional materials.
Complete Data Pty Ltd works with other companies that
help us provide Complete Data Pty Ltd products and services
to you, and we may provide your personal information
to these companies. For example, we give shipping companies
this information so they can deliver your products efficiently.
The information they receive is for shipping and delivery
purposes only, and we require that the companies safeguard
your personal information in accordance with Complete
Data Pty Ltd policies.
Complete Data Pty Ltd may disclose your personal information
if required to do so by law or legal process. We may
also disclose information about you if we believe that
disclosure is necessary to protect the personal safety
of Complete Data Pty Ltd employees, users of Complete
Data Pty Ltd products or services, or members of the
public.
How We Protect your Personal Information
Complete Data Pty Ltd is committed to protecting the
security of your personal information. We use a variety
of security technologies and procedures to help protect
your personal information from unauthorized access,
use or disclosure. For example, the Complete Data Pty
Ltd Web Store uses industry-standard Secure Socket Layer
(SSL) encryption on all web pages where personal information
is required. To make purchases from the Complete Data
Pty Ltd Web Store, you must use an SSL-enabled browser
such as Netscape Navigator 7.x, Safari 1.0 or Internet
Explorer 5 or 6.x. This protects the confidentiality
of your personal and credit card information while it
is transmitted over the Internet.
We urge you to take every precaution to protect your
personal data when you are on the Internet. Change your
passwords often, use a combination of letters and numbers,
and make sure you use a secure browser.
Access to Your Personal Information/Opt-Out
Choices
You have access to the information we have about you.
To review and update your personal information, contact
Complete Data Pty Ltd Customer Service.
If you receive communications about Complete Data Pty
Ltd related products and services and wish to opt-out,
send an e-mail to sales@completedata.com.au or call our Customer Service department at 02 4369 1620
in Australia.
Collecting Other Personal Information
When you browse the Complete Data Pty Ltd website,
you are able to do so anonymously. Generally, we don't
collect personal information when you browse not even
your email address. Your browser, however, does automatically
tell us the type of computer and operating system you
are using.
Like many websites, the Complete Data Pty Ltd Web Site
uses "cookie" technology. When you first connect
to our site, the cookie identifies your browser with
a unique, random number. The cookies we use do not reveal
any personal information about you. Cookies help us
understand which parts of our websites are the most
popular, where our visitors are going, and how long
they spend there. We use cookies to study traffic patterns
on our site so we can make the site even better.
In some of our email to you, we use a "click-through
URL." When you click one of these URLs, you may
pass through our web server before arriving at the website
that is your destination. We may track click-throughs
to help us determine your interest in particular topics
and measure the effectiveness of our customer communications.
Clear Gifs, Log Files, and Action Tags
Complete Data Pty Ltd employs a software technology
called clear gifs (a.k.a. Web Beacons/Web Bugs), that
help us better manage content on our site by informing
us what content is effective. Clear gifs are tiny graphics
with a unique identifier, similar in function to cookies,
and are used to track the online movements of Web users.
The main difference between the two is that clear gifs
are invisible on the page and are much smaller, about
the size of the period at the end of this sentence.
Clear gifs are not tied to users' personally identifiable
information.
Complete Data Pty Ltd also uses IP addresses to analyse
trends, administer the site, track user's movement,
and gather broad demographic information for aggregate
use. IP addresses are not linked to personally identifiable
information.
From time to time, we may use third parties to serve
ads on our behalf across the Internet. These third parties
may also collect anonymous information about your visits
to our Web Site. This is primarily accomplished through
the use of a technology device, commonly referred to
as a Web beacon or an Action Tag, which we place on
various web pages within our web site that allows third
parties to collect anonymous information, which cannot
be used to identify you personally. These third parties
may use information about your visits to this and other
web sites in order to provide ads about goods and services
of interest to you.
The third parties report the anonymous data that they
collect on our behalf back to us, which we link to our
customer's personally identifiable information for the
purposes of better serving you. When we merge this data,
it is treated under this policy as personally identifiable
information as described above.
Our Company-wide Commitment to Privacy
To make sure your personal information remains confidential,
we communicate these privacy guidelines to every Complete
Data Pty Ltd employee
The Complete Data Pty Ltd Web Site contains links to
other sites. Complete Data Pty Ltd does not share your
personal information with those web sites and is not
responsible for their privacy practices. We encourage
you to learn about the privacy policies of those companies.
If we are going to use your personal information differently
from that stated at the time of collection, we will
attempt to contact you via email using the most recent
information we have. If you have not given us permission
to communicate with you, you will not be contacted,
nor will we use your personal information in a new manner.
The Complete Data Pty Ltd Privacy Policy is subject
to change at any time. We encourage you to review the
privacy policy regularly for any changes.
Contact Information
Complete Data Pty Ltd welcomes your comments regarding
this privacy policy, please contact us at:
Complete Data Pty Ltd
Shop 8, 34 Avoca Drive
Kincumber, NSW 2251
Australia
Telephone: 02 4369 1620
Fax: 02 9225 9477
E-mail: sales@completedata.com.au
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