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Click here to purchase support
The Complete Data system is all about building relationships
with clients. Likewise, we understand that we have to
build a relationship with you our client as well. There
is no point in having a fantastic product if there is
inadequate training and unreliable technical support.
We know that if we don’t provide the best customer
service; training and support to help you harness the
power of Complete Data we’ll run ourselves out of business.
Our director of sales, June Newman will call you after
you have installed the system. If you or a member of
your staff is not using it; June will want to know why
and she will do whatever she can to make sure that you
use it.
“If you’ve made the investment and you’re not using
it – I will want to know why. I don’t want to sell you
a product that sits on the shelf. That’s not in your
interest and it’s certainly not in mine. I have seen
the power of Complete Data; I know what it can add to
your business and I and my team will do everything in
our power to make sure that you get the most out of
it.”
If you experience a technical problem with the program,
when you call us, you will be speaking to one of our
team who is based either in Sydney or the NSW Central
Coast. We understand that you need your problem fixed
now .
You can call as many times as necessary, or if you
prefer email or fax us with your questions. Complete
Data has invested heavily in the GoToAssist remote support
technology from Citrix Online. The technology allows
our support representatives (with your permission) to
login to your computer and see first hand what you're
trying to achieve and quickly resolve any problems you
might have with Complete Data.
With Complete Data Support Services you can arrange
for an annual support agreement that gives you peace
of mind when you need help and support with using Complete
Data.
Support Testimonials
As Nick from Double Bay stated “Thanks for all your
help. If only all tech support teams were as good as
the Complete Date team. It is nice to be able to ring
ten times in a day and get 100 per cent service every
time! I have recommended the program to every one I
know in real estate. The only way to find out how powerful
it really is to try it.
Nick Broadhurst, Double Bay
I think you provide excellent support. Whenever I have contacted your office your promptness and politeness in answering the phone is outstanding. The turnaround time for support and the mannerism from your staff is also outstanding. Its great to do business with such an efficient organisation. Im glad I made the choice to do business with your company.
Deborah Low
Elders Real Estate, Hornsby
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